CreditKlick

Grievance Redressal Policy & Officer Matrix

In accordance with digital financial services and DPDP Act regulations, CreditKlick operates a 2-step grievance redressal framework for fair & timely resolution.

Level 1

Pawan Chauhan

First point of contact for customer grievances & resolution.

Direct Email[email protected]

Level 2

Govid

Appellate regulatory authority for Level 1 escalations.

Direct Email[email protected]

Official Grievance Escalation Form

Log an official grievance ticket for review by our Grievance & Nodal Officer.

L1 Enabled by default
0/20 min chars

Designated Grievance

Level 1

Pawan Chauhan

[email protected]

Level 2

Govid

[email protected]